Thank you for purchasing our small furniture items. We hope every customer has a satisfactory shopping experience. If you are not satisfied with the received goods, you can apply for a return according to the following return policy.
Due to continuously increasing operating costs recently, our business has been operating at a loss for an extended period. After careful consideration, we have decided to conduct a clearance sale at a loss. This sale is a clearance event, and the quantity of goods is limited, while supplies last. Even during the clearance sale, we still provide customers with our promised return and refund services.
- Return Period
Customers can submit a return request within 30 days of receiving the goods.
Return requests submitted after the 30-day period may not be processed.
Return requests must be registered through customer service channels within the specified time.
- Return Conditions
To ensure smooth return processing, please ensure:
The item is from an order purchased from our store;
The item and accessories are kept as intact as possible;
Please return any original packaging, documentation, and related accessories;
Even if the item has been opened, you can still contact customer service to apply for a return if it meets the return requirements.
- Return Process
To apply for a return, please follow these steps:
Contact customer service and provide your order number;
Explain the reason for the return and the condition of the item;
Wait for customer service to confirm the return request;
Send the item back to the return address provided by customer service.
Please do not send the item back without contacting customer service for confirmation, as this may delay processing.
- Shipping and Return Information
Shipping Location: US Warehouse.
Order Processing Time: Orders are processed on the same day they are confirmed.
Shipping Time: Estimated shipping time is approximately 2 days after shipment.
Return Period: Returns can be requested within 30 days of receiving the item.
- Refund Processing
After receiving and verifying the returned goods, we will process the refund within 3 days.
The refund will be returned to the customer’s original payment method.
Actual arrival time may vary depending on the processing speed of the bank, credit card institution, or payment platform.
- Clearance Sale Items
Due to continuous losses, we have decided to conduct a clearance sale at a loss. All clearance items are existing inventory, and prices have been adjusted according to inventory status. Some items may not be restocked.
Customers are advised to fully understand product information, sizes, and usage needs before purchasing. We will still process each order carefully and provide after-sales support according to this return policy.
Thank you for your understanding and support. We value the trust of every customer and will continue to provide transparent and reliable shopping services during the clearance sale.